taya7 Privacy Policy
Your privacy matters to taya7. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the taya7 platform, in full compliance with the Philippine Data Privacy Act of 2012.
Important: By registering for or using the taya7 platform at taya7.net, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, please discontinue use of the taya7 platform immediately. This Privacy Policy applies to all users of taya7, including players based in Manila, Cebu, Davao, Quezon City, Makati, and all other regions of the Philippines.
1 Introduction
taya7 ("taya7," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the taya7 online gaming platform at taya7.net. This Privacy Policy ("Policy") describes in detail what personal data taya7 collects from you, why we collect it, how we use it, with whom we share it, how long we retain it, and what rights you have over your own data.
This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations. taya7 is registered with the National Privacy Commission ("NPC") of the Philippines as required under the DPA.
This Policy should be read in conjunction with the taya7 Terms & Conditions and the Responsible Gaming Policy. Together, these documents govern your entire relationship with the taya7 platform. Where this Policy conflicts with the Terms & Conditions on matters relating to personal data, this Policy shall prevail.
Scope: This Policy applies to all personal data collected through the taya7 website at taya7.net, the taya7 mobile web platform, taya7 customer support channels, and any other taya7-operated digital service. It does not apply to third-party websites, payment processors, or game providers whose own privacy policies govern their data practices, even where those services are accessible through or integrated with the taya7 platform.
2 Data Controller
The data controller responsible for your personal data collected through the taya7 platform is taya7, the operator of taya7.net. As data controller, taya7 determines the purposes for which your personal data is processed and the means by which that processing is carried out, in compliance with the Philippine Data Privacy Act of 2012 and PAGCOR regulations governing online gaming operators in the Philippines.
If you have any questions about this Policy, wish to exercise your data subject rights, or need to contact our Data Protection Officer, please refer to Section 15 of this Policy for contact details.
3 Personal Data We Collect
taya7 collects personal data in several categories. The specific data collected depends on how you interact with the taya7 platform and the services you use.
| Category | Data Points Collected | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID type and number, nationality | Required (KYC) |
| Contact Data | Philippine mobile number, email address, residential address (city, province, region) | Required |
| Account Data | Username, encrypted password, account creation date, login history, session timestamps | Required |
| Financial Data | GCash or PayMaya mobile number, bank account details (for BPI, BDO, Metrobank withdrawals), transaction history, deposit and withdrawal records | Required |
| Gaming Data | Game history, bet amounts, win/loss records, session durations, responsible gaming tool settings | Automatically collected |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, referral URL | Automatically collected |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Collected when you contact us |
| Verification Documents | Copies of government-issued ID (e.g., PhilSys ID, Passport, Driver's License), proof of address documents, payment method verification documents | Required for KYC |
taya7 does not collect sensitive personal information beyond what is strictly necessary for identity verification and compliance with PAGCOR regulations and Philippine anti-money laundering laws. taya7 does not collect biometric data, health records, or religious or political affiliation data.
4 How We Collect Your Data
taya7 collects your personal data through the following channels and methods:
- Direct Registration: When you create a taya7 account, you provide identity, contact, and account data directly through the registration form.
- Account Verification (KYC): When taya7 requests identity verification, you upload supporting documents through the secure document submission portal within your taya7 account.
- Deposits and Withdrawals: Financial data is collected when you initiate a deposit or withdrawal through your taya7 wallet, including through GCash, PayMaya, BPI, BDO, or Metrobank integrations.
- Platform Usage: Gaming data and technical data are collected automatically as you use the taya7 platform, through server-side logging, session tracking, and analytics systems.
- Customer Support: Communications data is collected when you initiate a live chat session or send an email to the taya7 support team.
- Cookies and Similar Technologies: Technical and usage data is collected through cookies, web beacons, and similar tracking technologies as described in Section 10 of this Policy.
- Third-Party Sources: taya7 may receive identity verification data from licensed Know Your Customer (KYC) service providers engaged to assist with compliance obligations under Philippine law.
5 How We Use Your Personal Data
taya7 uses your personal data only for purposes that are lawful, legitimate, and proportionate. The specific purposes for which your data is processed are set out below:
- Account Management: To create, maintain, and secure your taya7 account, including processing your registration, authenticating your login sessions, and managing account settings and preferences.
- Identity Verification (KYC): To verify your identity, age (21+ requirement under PAGCOR regulations), and eligibility to use the taya7 platform, and to comply with Philippine anti-money laundering obligations under Republic Act No. 9160.
- Payment Processing: To process deposits to and withdrawals from your taya7 wallet via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment methods.
- Gaming Services: To deliver the taya7 gaming experience, including slots, live casino, Dragon Tiger, Bingo, racing, and other games, and to record and display your gaming activity within your account.
- Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit and loss limits you have set, and administer self-exclusion requests in compliance with the taya7 Responsible Gaming Policy.
- Customer Support: To respond to your support queries, resolve complaints, and improve the quality of the taya7 customer service experience.
- Regulatory Compliance: To meet taya7's obligations under PAGCOR regulations, the Philippine Data Privacy Act, Philippine anti-money laundering laws, and any other applicable Philippine law or regulatory direction.
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account abuse, bonus abuse, money laundering, and other prohibited conduct on the taya7 platform.
- Platform Improvement: To analyze aggregated and anonymized usage data to improve the taya7 platform, optimize the user experience, and develop new features and services for Filipino players.
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates by SMS or email, where you have consented to receiving such communications. You may opt out of marketing communications at any time through your taya7 account settings or by contacting support.
No Selling of Data: taya7 does not sell, rent, or trade your personal data to third-party marketing organizations. Your data is used exclusively for the purposes described in this Policy and as required by applicable Philippine law and regulation.
6 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, taya7 processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary to perform taya7's obligations under the Terms & Conditions you accepted at registration — including account creation, payment processing, and delivering gaming services.
- Legal Obligation: Processing is required to comply with taya7's obligations under Philippine law, including PAGCOR regulations, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act (RA 10173).
- Legitimate Interests: Processing is carried out for taya7's legitimate interests, including fraud prevention, platform security, and improving the taya7 platform experience, where those interests are not overridden by your rights and freedoms as a data subject.
- Consent: For optional processing activities such as marketing communications, taya7 relies on your freely given, specific, and informed consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.
7 Data Sharing & Third-Party Disclosure
taya7 may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
- Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors receive the financial data necessary to process your deposit or withdrawal transactions. These providers operate under their own privacy policies and applicable Philippine financial regulations.
- KYC and Compliance Partners: Licensed identity verification service providers may receive your identity documents and personal data to assist taya7 in meeting its KYC and anti-money laundering compliance obligations.
- Game Providers and Software Suppliers: Third-party game providers who supply games on the taya7 platform may receive limited technical and gaming session data necessary to deliver the game experience and resolve technical disputes.
- Regulatory and Law Enforcement Authorities: taya7 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government bodies when required by Philippine law, regulation, court order, or lawful government directive.
- Professional Advisers: taya7's lawyers, auditors, and accountants may access personal data in the course of providing professional services to taya7, subject to strict confidentiality obligations.
- IT and Infrastructure Providers: Third-party cloud hosting, cybersecurity, and IT support providers who process personal data on taya7's behalf under binding data processing agreements that comply with the requirements of the Philippine Data Privacy Act.
taya7 does not share your personal data with any third party for their own independent marketing or commercial purposes. All third parties with whom taya7 shares personal data are contractually obligated to process that data only for the specific purposes authorized by taya7 and to maintain appropriate security standards.
8 Data Retention
taya7 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, to meet taya7's legal and regulatory obligations, and to resolve any disputes or enforce taya7's agreements.
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years after closure | PAGCOR / AML compliance |
| Financial Transaction Records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming History | Duration of account + 5 years after closure | PAGCOR regulatory requirement |
| KYC Verification Documents | Duration of account + 5 years after closure | AML and PAGCOR compliance |
| Customer Support Communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 1 year | DPA consent management |
| Technical / Log Data | 12 months from collection | Security and fraud prevention |
When personal data is no longer required and the applicable retention period has expired, taya7 will securely delete or anonymize that data in accordance with industry-standard data disposal practices. Anonymized and aggregated data that cannot be used to identify you may be retained indefinitely for platform analytics and improvement purposes.
9 Security Measures
taya7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, destruction, or accidental loss. These measures include:
- SSL/TLS Encryption: All data transmitted between your device and the taya7 platform is encrypted using SSL/TLS protocols, protecting your personal and financial information in transit.
- Password Security: Account passwords are stored using industry-standard one-way cryptographic hashing algorithms. taya7 staff cannot view your password in plain text.
- Access Controls: Access to personal data within taya7's systems is restricted to authorized personnel on a strict need-to-know basis. All internal access is logged and audited.
- Two-Factor Authentication: taya7 supports two-factor authentication (2FA) on player accounts to provide an additional layer of security against unauthorized account access.
- Data Minimization: taya7 collects and retains only the personal data that is strictly necessary for the purposes described in this Policy, reducing the volume of data at risk.
- Regular Security Audits: The taya7 platform undergoes regular security assessments and penetration testing by qualified cybersecurity professionals to identify and remediate vulnerabilities.
- Incident Response: taya7 maintains a formal data breach response plan. In the event of a personal data breach, taya7 will notify affected players and the National Privacy Commission as required under the Philippine Data Privacy Act within the prescribed timeframes.
Your Responsibility: While taya7 takes extensive measures to protect your data on our end, the security of your taya7 account also depends on how you manage your login credentials. Always use a strong, unique password for your taya7 account, enable 2FA where available, and never share your login details with anyone.
10 Cookies & Tracking Technologies
taya7 uses cookies and similar tracking technologies on the taya7.net platform to deliver a functional, personalized, and secure gaming experience. A cookie is a small text file placed on your device when you visit the taya7 platform. taya7 uses the following categories of cookies:
- Essential Cookies: These cookies are strictly necessary for the taya7 platform to function. They enable core features such as maintaining your login session, remembering your account preferences, and processing transactions. You cannot opt out of essential cookies without impairing the functionality of the taya7 platform.
- Analytics Cookies: These cookies collect aggregated, anonymized data about how players use the taya7 platform — such as which pages are visited most frequently and how players navigate between features. This information is used to improve the taya7 platform experience. You may opt out of analytics cookies through your browser settings or the taya7 cookie preference center.
- Security Cookies: These cookies help taya7 detect and prevent fraudulent activity, identify suspicious login attempts, and protect the integrity of the taya7 platform and its player accounts.
- Preference Cookies: These cookies remember your display and language preferences on the taya7 platform so that your settings are retained between sessions.
You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may prevent you from accessing certain features of the taya7 platform, including logging in to your account. taya7 does not use third-party advertising or behavioral targeting cookies.
11 Your Data Subject Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by taya7. To exercise any of these rights, please contact the taya7 Data Protection Officer using the contact details in Section 15.
Your Data Rights at taya7
The Philippine Data Privacy Act grants you meaningful control over your personal information. Here is what you can ask taya7 to do.
Right to Access
You have the right to request a copy of the personal data taya7 holds about you and to receive a clear explanation of how that data is being used.
Right to Correction
You have the right to request correction of any inaccurate or incomplete personal data that taya7 holds about you, including your registered name, address, or contact details.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes collected, subject to taya7's legal retention obligations under PAGCOR and AML regulations.
Right to Object
You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to other processing activities based on taya7's legitimate interests.
Right to Block or Suspend
You have the right to request that taya7 suspend processing of your personal data in certain circumstances, such as where the accuracy of the data is contested or where processing is unlawful.
Right to Complain
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe taya7 has processed your personal data in violation of the Data Privacy Act.
How to Exercise Your Rights: Submit your data subject rights request to the taya7 Data Protection Officer at [email protected] with the subject line "Data Privacy Request." taya7 will acknowledge your request within three (3) business days and respond substantively within fifteen (15) business days, as required under the DPA. taya7 may request proof of identity before processing your request to protect against unauthorized access to your data.
12 Minors
The taya7 platform is strictly restricted to persons aged 21 years or older, in accordance with PAGCOR regulations governing online gaming in the Philippines. taya7 does not knowingly collect personal data from any person under the age of 21.
If taya7 discovers or reasonably suspects that personal data has been collected from a person under the age of 21, taya7 will immediately suspend the relevant account, delete all associated personal data, and reverse any financial transactions as required. taya7 employs age verification procedures at registration and may request additional proof of age at any time during the account lifecycle.
If you are a parent or guardian and believe that a minor in your care has registered for a taya7 account, please contact the taya7 support team immediately at [email protected] so that the account can be investigated and closed without delay.
13 Cross-Border Data Transfers
In certain circumstances, the personal data you provide to taya7 may be transferred to, stored in, or processed in a country or territory outside the Philippines — for example, where taya7 engages cloud infrastructure providers or KYC verification service providers whose servers are located abroad.
Where such cross-border data transfers occur, taya7 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act, including:
- Ensuring that the recipient country provides an adequate level of data protection as recognized by the National Privacy Commission of the Philippines.
- Entering into binding data transfer agreements or standard contractual clauses with the recipient that impose data protection obligations equivalent to those required under Philippine law.
- Applying additional technical and organizational safeguards, including encryption, pseudonymization, and access controls, to personal data transferred internationally.
taya7 will not transfer your personal data internationally unless one or more of the safeguards described above is in place. If you have questions about specific international data transfers, please contact the taya7 Data Protection Officer as described in Section 15.
14 Changes to This Privacy Policy
taya7 may update this Privacy Policy from time to time to reflect changes in data processing practices, new regulatory requirements, new taya7 services, or other operational changes. When material changes are made to this Policy, taya7 will:
- Post the updated Policy on this page with a revised "Last Updated" date clearly displayed at the top.
- Notify registered taya7 players of material changes by posting a notice on the taya7 platform or by sending a notification to the email address or mobile number registered to your account.
Your continued use of the taya7 platform following notification of a material update to this Policy constitutes your acknowledgment of the updated Policy. If you do not agree with any changes, you should stop using the taya7 platform and may request account closure in accordance with the Terms & Conditions. taya7 recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being protected.
15 Contact Us & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by taya7, you may contact the taya7 Data Protection Officer (DPO) through the following channels:
- Email: [email protected] — use the subject line "Data Privacy Request" or "DPO Inquiry" to ensure your message is directed to the correct team.
- Live Chat: Available 24/7 on the taya7 platform. For data privacy matters, please specify that your query relates to data protection so it can be escalated to the DPO team.
- Response Time: taya7 acknowledges data privacy inquiries within three (3) business days and provides a substantive response within fifteen (15) business days.
If you are not satisfied with taya7's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available on the NPC's official channels.
For Responsible Gaming concerns related to your personal data — such as exercising your right to self-exclusion or requesting deletion of your gaming history — please also refer to the taya7 Responsible Gaming page for the specific tools and procedures available to you.
How taya7 Protects Your Privacy
Beyond the legal requirements, here is what taya7 does in practice to keep your personal data safe every day.
End-to-End Encryption
Every piece of data you send to taya7 — from your registration details to your GCash transaction — travels over SSL/TLS encrypted connections, keeping it safe from interception.
Strict Access Controls
Only authorized taya7 staff with a documented need can access your personal data. All internal access is logged and regularly audited to prevent unauthorized use.
DPA-Compliant Processing
taya7 processes your personal data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and is registered with the National Privacy Commission as required.
No Data Selling
taya7 does not sell, rent, or trade your personal data to third-party advertisers or data brokers — ever. Your data is used only to deliver and improve the taya7 platform experience.
Breach Notification
In the unlikely event of a data breach affecting your personal information, taya7 will notify you and the National Privacy Commission within the timeframes mandated under Philippine law.
You Stay in Control
From marketing opt-outs to full data erasure requests, taya7 gives you straightforward ways to exercise your data subject rights. Just reach out to our DPO team and we will handle the rest.
Play on taya7 with Confidence
Your data is protected, your privacy is respected, and your gaming experience is backed by PAGCOR-regulated fair play. Join Filipino players from Manila to Davao who trust taya7 for slots, live casino, Bingo, Dragon Tiger, and more. For players 21+ only.